Frequently asked questions
Prescribed medications are typically covered under a standard drug plan provided by your insurance. If you're uncertain about the specifics of your plan and coverage, please consult your healthcare provider. Our pharmacy can directly bill your insurance provider for any prescribed medications.
For consultation fees, please contact us at accounts@scienceandhumans.com to request a detailed invoice. This invoice will outline the service provided, associated fees, and the credentials of the nurse practitioner. You can submit this invoice to your insurance company for reimbursement consideration.
You may also have the option to claim reimbursement for virtual consultations through your personal Healthcare Spending Account (HSA). Feel free to request a detailed receipt from us, and as always, verify your eligibility with your healthcare provider.
Absolutely and unequivocally! Science & Humans only works with the best Canadian licensed clinicians and pharmacies, all of whom are legally able to treat and work with you.
We prescribe Health Canada-approved medications based solely on medical necessity. Eligibility for our programs is determined by experienced clinicians who are leaders in their field, our comprehensive blood work panel, and our commitment to evidence-based practices.
Testosterone primarily influences the growth and development of male-specific organs and physical traits. Additionally, it affects sex drive, muscle density, energy levels, and metabolism. Low testosterone levels are associated with a higher risk of type 2 diabetes, cardiovascular disease, and metabolic syndrome, all of which can impact your longevity.
Low testosterone can manifest in various ways, including fatigue, reduced sex drive, erectile dysfunction, mood swings, depression, and reduced muscle mass. If you experience these symptoms, particularly if you're over 30, a blood test can determine your testosterone levels.
For first-time patients, the blood work requisition is sent within 24 hours of signing up.
For follow-up blood work, requisitions are emailed within 24 hours of your subscription renewal, which occurs 85 days after your last renewal.
Blood work should be completed in the morning, before 10 a.m., to get the most accurate readings of your testosterone levels.
If you are already on treatment, blood work must be completed based upon your last dose.
If you are on topical treatment: complete blood work 2-3 hours following application
If you are on injections: complete blood work 71-75 hours post injection.
The sign-up fee is divided into $50 for blood work and eligibility assessment and $150 for consultation if eligible. This way, you are only paying full price if treatment will be prescribed. All follow up blood work and consultations are grouped together and charged as $200 quarterly.
While Science & Humans is committed to delivering effective treatment plans, individual results may vary, and treatment eligibility cannot be guaranteed. Testosterone will be prescribed based on medical necessity.
Follow-ups are conducted virtually every three months and include blood work and a consultation to review your progress and adjust treatment as needed. As your three-month mark approaches, we will renew your subscription and send you a blood work requisition via email. After receiving your results, you can schedule a consultation to discuss your findings, any side effects, and any necessary dosage adjustments.
If you need assistance before your scheduled follow-up, you can reach out to our support team, who can contact your prescriber on your behalf to address any questions. Alternatively, you may schedule an interim consultation with your clinician before your next follow-up. Please be aware that a $100 fee applies to interim appointments.
Science & Humans offers hormone replacement therapy in many different forms including injections or topicals. Route of administration will be discussed during the first time appointment with the clinician based upon blood work analysis, symptoms, and lifestyle. Please note, preference will be accounted for, however, the final decision will be based upon the practitioner’s recommendation.
Although many men prefer injections, if you are not comfortable with self-injecting, there are other options available. Science & Humans can prescribe topical treatment to be applied to the chest once daily. There is also a pill option available.
Medications prescribed under our HRT program can reduce fertility by suppressing LH and FSH, hormones crucial for stimulating sperm production. This suppression can lead to decreased spermatogenesis. However, if you have low testosterone levels and wish to preserve fertility, alternative options are available, such as monotherapy, which helps stimulate LH production.
Health Assessment
The initial step involves completing our questionnaire to assess your medical history. Once submitted, we will arrange for a comprehensive referral for hormone and metabolic blood work to be emailed to you.
Timely completion of your blood work is essential for evaluating your eligibility for the program. Please note that scheduling your initial virtual consultation with a practitioner is contingent upon receiving your blood work results.
Personalized, individual healthcare plan
During the video consultation with a licensed practitioner, you'll have the opportunity for an in-depth discussion about your blood work results, the symptoms you're experiencing, and your lifestyle goals. The practitioner will interpret the results and recommend a personalized treatment plan designed to address both your symptoms and lifestyle objectives.
Treatment
After your consultation, a prescription will be sent to our affiliated pharmacy, who will contact you within 48 hours of receiving it. Your customized medication will be shipped directly to your doorstep.
Quarterly follow-ups
Follow-up blood work and consultations are scheduled quarterly after starting your treatment. This schedule allows us to monitor your progress, address any potential side effects, and adjust your treatment plan as needed. This structured approach ensures ongoing care, with prescriptions renewed at each follow-up to support your health journey effectively.
First-time blood work requisitions are sent within 24 hours of sign up.
Follow-up requisitions are sent 70 days from your last shipment of medication.
Blood work should be completed in the morning, before 10am.
Once you have been approved to start monotherapy, payment will be processed for your initial virtual consultation.
After your initial virtual consultation, we will set up a subscription for you that will renew every quarter. You will receive an email with instructions to complete follow-up blood work and a link to schedule your next appointment once your blood work results are available.
The process starts as soon as we receive your blood work. Once the extensive analysis is complete, you will have a decision on your eligibility in 5-7 business days from receipt of your results.
Symptoms of low hGH levels include:
Poor recovery from exercise
Decreased exercise tolerance
Difficulty with weight loss
Fatigue
Anxiety and Depression
Sensitivity to heat and cold
Less muscle mass
Decreased Libido
Health Assessment
The initial step involves completing our questionnaire to assess your medical history. Once submitted, we will arrange for a comprehensive referral for hormone and metabolic blood work to be emailed to you.
Timely completion of your blood work is essential for evaluating your eligibility for the program. Please note that scheduling your initial virtual consultation with a practitioner is contingent upon receiving your blood work results.
Personalized, individual healthcare plan
During the video consultation with a licensed practitioner, you'll have the opportunity for an in-depth discussion about your blood work results, the symptoms you're experiencing, and your lifestyle goals. The practitioner will interpret the results and recommend a personalized treatment plan designed to address both your symptoms and lifestyle objectives.
Treatment
After your consultation, a prescription will be sent to our affiliated pharmacy, who will contact you within 48 hours of receiving it. Your medication will be shipped directly to your doorstep.
Quarterly follow-ups
Follow-up blood work and consultations are scheduled quarterly after starting your treatment. This schedule allows us to monitor your progress, address any potential side effects, and adjust your treatment plan as needed. This structured approach ensures ongoing care, with prescriptions renewed at each follow-up to support your health journey effectively.
First-time blood work requisitions are emailed within 24 hours of sign up.
Follow-up blood work requisitions are emailed 85 days from your last subscription renewal.
Once you have been approved to start hGH program, payment will be processed for your initial virtual consultation.
After your initial virtual consultation, we will set up a subscription for you that will renew every quarter. You will receive an email with instructions to complete follow-up blood work and a link to schedule your next appointment once your blood work results are available.
The blood work requisition form is sent within 24 hours of signing up for the program.
Blood work completion depends on menstrual cycles.
If you have a regular cycle: blood draw between day 19-21
If you have no cycle for 1+ year: blood draw anytime
If you have an irregular cycle or have had a cycle in the past year: aim to blood draw between day 19-21. This may require going back to your last menstrual cycle and counting days.
Blood work needs to be completed in the morning following a 12 hour overnight fast.
Menopause marks the transition from full ovarian function to the end of ovulation, defined medically as twelve months after the final menstrual period. This journey involves three stages: perimenopause, starting around age 45 with symptoms like irregular periods and hot flashes; menopause, beginning twelve months after the last period, with symptoms often continuing; and postmenopause, typically around age 60 but sometimes extending into the late 60s. Despite its challenges, menopause is a natural phase that can be managed with proper care and support.
Menopause symptoms can be managed with hormone replacement therapy (HRT), which involves supplementing your body with key hormones to alleviate symptoms and restore balance.
Common symptoms of menopause include irregular periods, hot flashes, night sweats, mood swings, sleep disturbances, and more. If you experience these symptoms, it might be an indication that you are going through menopause. During perimenopause, periods will begin to be irregular and spaced apart. Menopause is defined as the absence of menstrual periods for 12 consecutive months.
Treatment for menopause symptoms can vary depending on their severity and individual health needs. At its core, menopause involves hormone fluctuations that can cause significant discomfort. For those experiencing severe symptoms, rebalancing hormone levels through hormone replacement therapy (HRT) can be effective. HRT medications come in various forms like pills, patches, and creams, offering flexibility to suit different lifestyles.
Alternatively, non-hormonal medications tailored to specific symptoms can provide relief for those with milder symptoms or who cannot use hormonal options due to allergies or other reasons. Additionally, supplements and vitamins may complement treatment by supporting overall well-being, such as enhancing energy levels and improving sleep quality.
To explore the most suitable treatment options for your symptoms and lifestyle, consider consulting with a healthcare practitioner on our platform, trained in menopause management.
Absolutely! Science&Humans works exclusively with the best Canadian licensed clinicians and pharmacies, ensuring that all treatments are prescribed directly to the patient based on individual needs. Our experienced clinicians use long-standing, proven medication options authorized by Health Canada to treat menopause symptoms, following the latest clinical standards. While there are risks associated with any medication, our healthcare practitioners are trained to discuss these risks in detail and provide a treatment plan tailored to your medical history, symptoms, and lifestyle.
While HRT can increase the risk of blood clots, bio-identical hormones are considered to have a lower risk compared to synthetic hormones. The pros of bHRT far outweigh the risks as long as treatment is started as soon as possible.
Science & Humans offers specialized, personalized care with a focus on hormone health. We provide convenient virtual consultations, comprehensive blood work analysis, and a customized treatment plan, all managed by experienced clinicians trained in bHRT.
Your quarterly subscription fee covers follow-up consultation with a practitioner. Following the consult, your prescription will be renewed for the next quarter. Follow up blood work may be included upon the nurse practitioner’s request.
Once you have been approved to start HRT, payment will be processed for your initial virtual consultation.
After your initial virtual consultation, we will set up a subscription for you that will renew every quarter. You will receive an email with instructions to complete follow-up blood work when requested by the clinician, and a link to schedule your next appointment once your blood work results are available. This ensures seamless follow up appointments and no delay in treatment.
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